HOW IT WORKS

3 Steps. 3 Minutes. Done.

Minimal effort for your team. Maximum value and peace of mind for your players.

1

Scan & Wake Up

Take a pre-printed Ractrac.ID label and scan the QR code to open the setup instantly.

2

Fast Link

Enter the member or customer details into the compact form. Submitting it instantly flips the status from 'sleeping' to 'secure'.

3

Apply & Protect

Attach the tamper-aware label to the racket shaft. Done.

Pilot intake open ID • QR • Recovery flow

Join the Ractrac.ID pilot and secure every racket with confidence.

Built for tennis shops, clubs, coaches, and serious players who want a practical way to identify gear early, deter theft, and shape how the system works before full rollout.

Join a pilot
  • Fast onboarding for your team
  • Early feature influence
  • Recovery-ready security workflow

Pilot Program

Pick the participation path that fits your tennis operation

Compare four practical onboarding paths built for shops, clubs, academies, and players. Each path keeps setup straightforward while helping your team identify rackets faster and support recovery workflows.

The Pro Shop Path

Seamless integration at checkout. Equip your stringing service or retail counter with Ractrac.ID starter kits. Register rackets instantly during service to add a premium security layer for your customers.

The Club Path

Protect your community. Roll out Ractrac.ID to a select group of members or league teams. Test how easily lost rackets are returned to the front desk and enhance your club’s asset security.

The Academy Path

Zero racket mix-ups. High-frequency training environments mean misplaced gear. Equip your academy players and coaches to track team equipment, prevent accidental mix-ups, and secure high-end rackets.

The Pioneer Path

Be the first on court. For serious individual players who want to secure their gear today. Test our QR labels in your daily routines, matches, and travels, and help us shape the future of racket security.

Claim your MVP pilot starter kit

This quick form is for MVP-phase pilot participation and onboarding support requests.

Choose your preferred onboarding method:

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Pilot FAQ

Answers before you reach out

Quick, practical details on rollout, participation, and what to expect next.

Who is the pilot designed for?

The pilot fits tennis shops, clubs, academies, and tournament operators managing shared or high-volume racket handling.

How long does the setup take?

Your starter kit arrives ready to use. Just open it and scan the first code. For the very first racket, plan about 10–15 minutes to brief your team, do a quick practice scan, and get everyone comfortable. Once your staff knows the flow, registering a racket becomes a routine that takes less than 3 minutes.

Is there a financial benefit for my shop, club, or academy?

Yes, absolutely. We designed the pilot program to be a win-win:

  • Earn a Kickback: For every Ractrac.ID label your team successfully activates and links to a racket, we pay you a direct financial bonus. We can easily track your activations in real-time.
  • Boost Your Value: You can offer the security layer as a premium upgrade for your stringing service or as an exclusive perk for your members to increase loyalty.

Participation is completely free, and we provide all starter kits at zero cost to you.

What does participation involve on my side?

You nominate a point person, run a short onboarding session, label selected rackets, and share practical feedback during the pilot window.

How do labels and unique IDs work in practice?

Each racket gets a unique ID and QR label. A quick scan links that label to an owner and racket record, making verification immediate.

What happens when a racket is found or reported missing?

The QR flow routes the finder to a safe contact path, and the registered details help staff verify ownership and coordinate return quickly.

What happens after I submit an enquiry?

We will reach out for a quick 5-minute chat to say hello and align on the number of starter kits you need. Once confirmed, we ship your pilot package right away so you can get started without any delay.